Health Care


PICC's health care committee brings together advocates and medical providers,  health care administrators, government employees, consumer advocates, and members of community-based direct service organizations to identify problems and work together to promote solutions.

We are committed to improving the health of immigrant communities in Pennsylvania through focused advocacy and education on issues such as expanding insurance coverage, increasing access, and removing barriers to care. 

Current Work:

PICC has worked with the Philadelphia health centers to develop language access policies and practices that will help the centers to better serve individuals that are learning English, to streamline proof of residency, and to train staff on immigrant eligibility. Towards adovcating for the resolution of challenges limited English speakers face in getting language assistance for medical care, PICC, Community Legal Services and the Pennsylvania Health Law Project developed an anonymous complaint report. We encourage anyone who has experienced an incident to please fill out this form and send it to Beth Shapiro at Community Legal Services as noted on the form.

On May 9, 2011, PICC held a citywide conference on the topic of language access in health care to examine the progress made in the field, identify continuing challenges and consider potential solutions to improve the quality of language access services in Philadelphia. At the conference, PICC presented the results of our Language Access Services Assessment Project, through which we sought to better understand the current state of language access services in Philadelphia by testing some of the main health care providers. Those tested included 6 Philadelphia hospitals, 4 Philadelphia Department of Public Health community health centers and 4 private Federally Qualified Health Centers. 

Health Care Committee Meetings:

Following the conference, the health care committee is continuing to meet regularly to discuss ways in which we can improve the provision of language access services by advocating for change at the policy, system and practice levels. The next health care committee meeting is scheduled for Tuesday August 16, 2011, 3-5pm at PICC. If you are interested in attending the upcoming committee meeting, please contact Susan Kim at

Members of the health care committee are available to present at conferences and meetings about issues impacting health care for immigrant communities.  Our training program includes special trainings on accessing health care.